Important! Click 'order now' to register and purchase your COVID-19 PCR Test via the ReCoVa-19 portal. You will then need to follow the link on your confirmation email to book an appointment with us. To book, you will need to login to your Boots.com account, and NOT the ReCova account you have created to make payment and order the tests. The appointment diary is open for booking 28 days in advance.
FAQs
All customers receiving a negative PCR test result will be issued with a certificate that states the type of test that is performed. This test is an RT-PCR and this will be visibly shown on every certificate.
A COVID-19 polymerase chain reaction (PCR) test checks to see if the COVID-19 virus is currently in your body. It works by detecting the genetic material in the virus called RNA. When your swab sample reaches the lab, a solution known as a ‘reagent’ is added to it. If the virus is in the sample, the reagent starts a ‘chain reaction’. This reaction creates billions of copies of the viral genetic material, so there’s enough for it to be detected and analysed by scientists.
ReCoVa-19 offer a digital platform to manage the operation of COVID-19 testing service.
Who can I contact if I need more information about the service?
If you have any questions about the service, please contact our customer care team on 0345 121 2837.To view customer care opening hours please visit, www.boots.com/contact-us
You will receive an email to tell you that your results are ready. Results can be viewed by logging into the Recova-19 portal.
What do I do if I have not received my result?
You should log into theRecova-19 portal to check if your results are available as results typically take up to 48 hours before they become available. If it’s been over 48hours since your swab appointment and your results are not available on the portal, please call Boots Customer Care on 0345 121 2837.To view customer care opening hours please visit, www.boots.com/contact-us.
Will a PCR test be accepted for my destination of travel?
Up to date guidance can be found for each destination, including entry requirements by visiting https://www.gov.uk/foreign-travel-advice.
Does the service use government accredited labs?
Yes, the service uses UKAS accredited laboratories. The United Kingdom Accreditation Service (UKAS) is thesolenational accreditation body for the United Kingdom. UKAS is recognised by government, to assess against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services.
What information will appear on the COVID-19 test certificate?
The certificate for a negative test will include your full name, Date of Birth, passport number, test date, laboratory details and the signature of the report approver at the laboratory.
I have previously had COVID-19 infection. Could I still test positive if I have a PCR test now?
It is possible that remnants of the virus causing COVID-19 infection can still be detected by PCR tests for up to 90 days after infection so you should consider that you may still get a positive result with a PCR test.
No, bookingthe In-store COVID-19 PCR Testing Servicedoes not provide a booking reference number that is a requirement for Day 2 and Day 8 post-travel testing. Please see our if you need testing when you arrive in England after international travel.
Any family member (over 5 years) can be added to the group even if the addresses differ. Where the addresses may differ care should be taken to book the appropriate appointment in the correct location.
What happens if one or more of the family results comes back positive?
If one or more result comes back positive you must self-isolate and follow government guidance
• This service is not suitable for anyone showing symptoms of COVID-19 or anyone who thinks they may have COVID-19. If you have any symptoms, please stay at home and follow UK government guidance
• Customers using the service must be fiveyears of age and over
• Customers must bring their passport to the appointment to verify their identity, without this, the test will not be able to go ahead.
•If using this service to travel, the customer is responsible for checking the COVID-19 test requirements in accordance with the destination of travel.
• Whilst every effort will be made, we cannot guarantee results will be received within 48 hours
•Boots liability will not exceed the cost charged to the customer for the service, so far as is lawfully permitted
•Due to the sensitivity of these tests, there is a very small chance the test result could be returned as inconclusive/failed. If a test result is inconclusive/failed it is not possible to say if the person being tested had the virus when the test was done and a retest must be carried out. Boots will provide a voucher on the ReCoVa-19 portal to cover the cost of the retest.
It is a legal requirement that Boots, as a provider of the service, share all COVID-19 test results (positive, negative, inconclusive and failed) with Public Health England and the NHS Test and Trace Programme.
• Boots will not be held liable for losses, costs, damage that you suffer or incuras a result of any delays in receiving test results or as a result of inconclusive test results
• Boots will also not be liable to you for any losses, costs or damages that you suffer or incur as a result of receiving a positive test result (including, if you are unable to travel as a result of testing positive)
• Boots will not be liable to you for any losses, costs or damages that you incur as a result of changes to Government Guidelines and testing requirements, and/or if you are unable to travel as a result of changing guidelines.
• Service is subject to lab capacity, andspecially trained colleague and stock availability
• We will not charge you if you cancel your order and appointment in advance due to showing symptoms of COVID-19 or a change in travel plans.If the test is already completed and your travel plans change, a refund will not be issued.
• It is a legal requirement that Boots as a provider of the service share all COVID-19 test results with Public Health England and the NHS Test and Trace Programme.
• For bookings made using the family group booking facility the order number from the lead booker must be provided to every group member. The order number will be required to investigate queries relating to any member of the group.Whilst every effort will be made, we cannot guarantee results will be received within 48 hours
As an AI language model, I have access to a vast amount of information and can provide insights on a wide range of topics. While I don't have personal experiences or emotions like a human, I can provide factual information and answer questions based on available data.
Now, let's dive into the concepts mentioned in the article you provided:
COVID-19 PCR Test
A COVID-19 PCR (polymerase chain reaction) test is a diagnostic test used to detect the presence of the COVID-19 virus in an individual's body. It works by detecting the genetic material of the virus, called RNA, in a swab sample taken from the nose or throat. The sample is then sent to a laboratory, where a solution known as a 'reagent' is added to it. If the virus is present in the sample, the reagent initiates a chain reaction that creates billions of copies of the viral genetic material. This amplification allows scientists to detect and analyze the virus .
ReCoVa-19
ReCoVa-19 is a digital platform that offers a service to manage the operation of COVID-19 testing. It provides a portal for customers to register, purchase COVID-19 PCR tests, and book appointments.
RT-PCR Test
The COVID-19 PCR test mentioned in the article is an RT-PCR (reverse transcription polymerase chain reaction) test. RT-PCR is a specific type of PCR test that involves an additional step of converting the viral RNA into DNA before amplification. This step is necessary because the COVID-19 virus contains RNA as its genetic material. The RT-PCR test is highly accurate and widely used for COVID-19 testing.
COVID-19 Test Certificate
A COVID-19 test certificate is issued to individuals who receive a negative PCR test result. The certificate includes information such as the individual's full name, date of birth, passport number, test date, laboratory details, and the signature of the report approver at the laboratory.
Government Accredited Labs
The COVID-19 testing service mentioned in the article uses UKAS (United Kingdom Accreditation Service) accredited laboratories. UKAS is the national accreditation body for the United Kingdom and is recognized by the government to assess organizations that provide certification, testing, inspection, and calibration services against internationally agreed standards.
COVID-19 Test Results
Once the COVID-19 test is completed, individuals will receive an email notification informing them that their results are ready. The results can be viewed by logging into the ReCoVa-19 portal. If the results are not available on the portal after 48 hours since the swab appointment, individuals can contact Boots Customer Care for assistance .
PCR Test for Travel
The acceptance of a PCR test for travel depends on the destination's entry requirements. Up-to-date guidance for each destination, including entry requirements, can be found by visiting the official government website.
Family Group Booking
The COVID-19 testing service allows the addition of family members (over 5 years old) to a group booking, even if their addresses differ. However, care should be taken to book the appropriate appointment in the correct location if the addresses differ.
Positive Test Result after Previous Infection
It is possible for remnants of the COVID-19 virus to be detected by PCR tests for up to 90 days after infection. Therefore, individuals who have previously had a COVID-19 infection may still test positive on a PCR test, even if they are no longer infectious.
These are the key concepts related to the article you provided. If you have any further questions or need more information, feel free to ask!
